Frequently Asked Dispensary & Cannabis Questions | FAQ |

Adult users and medical patients need to bring a valid form of state issued identification and a mask to enter the facility.

No. MAC is a recreational and medical dispensary that allows entrance to adults 21+years of age or older with a valid state or government issued ID from any state or country and registered Massachusetts Medical Marijuana Cards holders.

Category: First Visit

Yes you can! MAC accepts state IDs, driver licenses, passports, or military IDs. All forms of identification must not be expired, unless you expired after 3/1/2020 and your state has extended ID expiration dates due to COVID.

Category: First Visit

Adults may possess up to 1oz of flower, or 5 grams of concentrate, or 500mg of edibles on them at a time. MAC places internal limits on certain products due to the demand. Internal limits allow for increased access among many consumers rather than a select few. Up to date limits can be found on our Adult Use Menu.

Categories: First Visit, Products

Adults over the age of 21 may purchase from our Recreational menu, which is now available for order ahead. Adults 18 or older who are registered Massachusetts Medical Marijuana Patients and registered Caregivers 21 or older can legally purchase medicinal marijuana. Absolutely no one under the age of 21 (unless stated above for medical patients) will be allowed to enter the dispensary, including babies and infants.

Marijuana is still federally illegal in the United States. State borders fall under federal jurisdiction so crossing state lines with your purchase is a federal offense.

Category: First Visit

Under Massachusetts Service Animal Law and the Americans with Disabilities Act (ADA), service animals are allowed to accompany their handlers in the dispensary. Emotional Support Animals (ESA) are not permitted to enter the dispensary.

Category: First Visit

Chicopee Hours

  • Monday – 9am – 9pm
  • Tuesday – 9am – 9pm
  • Wednesday – 9am – 9pm
  • Thursday – 9am – 9pm
  • Friday – 9am – 9pm
  • Saturday – 9am – 9pm
  • Sunday – 10am – 7pm

Amherst Hours

  • Monday – 10am – 6pm
  • Tuesday – 10am – 6pm
  • Wednesday – 10am – 6pm
  • Thursday – 10am – 6pm
  • Friday – 10am – 6pm
  • Saturday – 10am – 6pm
  • Sunday – 10am – 6pm

Mass Alternative Care now accepts debit cards as well as cash. Our facility also has two ATMs on site. At this time, credit cards are not accepted forms of payment. Please ask an associate for all all details when using a debit card in-store.

Yes you can visit MAC, however, out of state medical cards are not accepted in the State of Massachusetts for purchase of medical marijuana. Without a MA medical card, all purchases will be recreational purchases.

The State of Massachusetts does not allow any discounts on recreational marijuana products. On the medical side, discounts and promotions are allowed to our medical marijuana patients. For more information about MAC’s discounts, visit here.

Categories: Customers, First Visit

Masks are required for all employees, patients, and customers (unless not possible due to a medical condition).

Hand sanitizer is placed at the entrance of the dispensary and throughout the dispensary for customers, patients, and employees to use.

Frequent hand sanitizing/washing is required for all employees. Partitions are installed at all registers. Full store sanitization will take place every 30 minutes, and will include highcontact areas/surfaces, ATMs, and debit machines.

We have reduced store capacity to 40%, including employees and customers. Lines have distancing markers spaced six feet apart, both outside and in-store, to ensure social distancing.

Digital menus are available to ensure patient and customer safety.

We encourage all customers and employees to stay home if they are sick or experiencing any potential COVID-19 symptoms.

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Cannabis flowers are the hairy, sticky, crystal covered bud that is harvested, dried and cured for consumption. Also known as pot, bud, weed, nugs, herb, ganja, reefer, dank or chronic.

This common term refers to a pre-rolled marijuana cigarette. Also known as a joint, doobie, bone, bat, J, L or dutch.

Concentrates are a potent consolidation of cannabinoids that are made by dissolving cannabis material in its plant form into a solvent. The end product has very high THC levels and can produce varying products that range from thick stick oils to resinous bits. Slang terms depend on extraction method, but common terms are oil, dabs or dabbing.

Edibles are edible products that are infused with extracted cannabis. Commonly sold as fruit chews, chocolate bars, tarts, mints, lozenges, capsules, drinks and baked goods. Edibles take longer to feel effects as the infused cannabis must pass through the digestive system. Also known as medibles, for “medicated edibles”.

A tincture is a liquid cannabis extract usually made with alcohol or glycerol and often dosed via eyedropper. Tinctures are taken sublingually, placed under the tongue, where they are absorbed through the bloodstream. Tinctures can also be placed into a drink, but the effects will take longer due to being processed through the digestive system, like an edible.

A topical is a product such as a lotion, cream or salve, that includes active cannabis properties. Topicals are applied directly to the skin where its medicinal properties are absorbed and can be used to treat muscle aches, soreness or issues like dry skin.

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Adult users and medical patients need to bring a valid form of state issued identification and a mask to enter the facility.

Adults over the age of 21 may purchase from our Recreational menu, which is now available for order ahead. Adults 18 or older who are registered Massachusetts Medical Marijuana Patients and registered Caregivers 21 or older can legally purchase medicinal marijuana. Absolutely no one under the age of 21 (unless stated above for medical patients) will be allowed to enter the dispensary, including babies and infants.

Yes. MAC Compassionate Care Program offers qualified medical patients multiple discounts with a maximum total discount up to 20% off your purchase. For information on if you qualify, please click here.

Chicopee Hours

  • Monday – 9am – 9pm
  • Tuesday – 9am – 9pm
  • Wednesday – 9am – 9pm
  • Thursday – 9am – 9pm
  • Friday – 9am – 9pm
  • Saturday – 9am – 9pm
  • Sunday – 10am – 7pm

Amherst Hours

  • Monday – 10am – 6pm
  • Tuesday – 10am – 6pm
  • Wednesday – 10am – 6pm
  • Thursday – 10am – 6pm
  • Friday – 10am – 6pm
  • Saturday – 10am – 6pm
  • Sunday – 10am – 6pm

Mass Alternative Care now accepts debit cards as well as cash. Our facility also has two ATMs on site. At this time, credit cards are not accepted forms of payment. Please ask an associate for all all details when using a debit card in-store.

Now it’s easier than ever to obtain your Massachusetts Medical Marijuana Program card! Step-by-step instructions can be found here.

Yes you can visit MAC, however, out of state medical cards are not accepted in the State of Massachusetts for purchase of medical marijuana. Without a MA medical card, all purchases will be recreational purchases.

Masks are required for all employees, patients, and customers (unless not possible due to a medical condition).

Hand sanitizer is placed at the entrance of the dispensary and throughout the dispensary for customers, patients, and employees to use.

Frequent hand sanitizing/washing is required for all employees. Partitions are installed at all registers. Full store sanitization will take place every 30 minutes, and will include highcontact areas/surfaces, ATMs, and debit machines.

We have reduced store capacity to 40%, including employees and customers. Lines have distancing markers spaced six feet apart, both outside and in-store, to ensure social distancing.

Digital menus are available to ensure patient and customer safety.

We encourage all customers and employees to stay home if they are sick or experiencing any potential COVID-19 symptoms.

Load More