Frequently Asked Dispensary & Cannabis Questions | FAQ |

Adult users and medical patients need to bring a valid form of state issued identification and a mask to enter the facility.

Adults over the age of 21 may purchase from our Recreational menu, which is now available for order ahead. Adults 18 or older who are registered Massachusetts Medical Marijuana Patients and registered Caregivers 21 or older can legally purchase medicinal marijuana. Absolutely no one under the age of 21 (unless stated above for medical patients) will be allowed to enter the dispensary, including babies and infants.

Yes. MAC Compassionate Care Program offers qualified medical patients multiple discounts with a maximum total discount up to 20% off your purchase. For information on if you qualify, please click here.

Chicopee Hours

  • Monday – 9am – 9pm
  • Tuesday – 9am – 9pm
  • Wednesday – 9am – 9pm
  • Thursday – 9am – 9pm
  • Friday – 9am – 9pm
  • Saturday – 9am – 9pm
  • Sunday – 10am – 7pm

Amherst Hours

  • Monday – 10am – 6pm
  • Tuesday – 10am – 6pm
  • Wednesday – 10am – 6pm
  • Thursday – 10am – 6pm
  • Friday – 10am – 6pm
  • Saturday – 10am – 6pm
  • Sunday – 10am – 6pm

Mass Alternative Care now accepts debit cards as well as cash. Our facility also has two ATMs on site. At this time, credit cards are not accepted forms of payment. Please ask an associate for all all details when using a debit card in-store.

Now it’s easier than ever to obtain your Massachusetts Medical Marijuana Program card! Step-by-step instructions can be found here.

Yes you can visit MAC, however, out of state medical cards are not accepted in the State of Massachusetts for purchase of medical marijuana. Without a MA medical card, all purchases will be recreational purchases.

Masks are required for all employees, patients, and customers (unless not possible due to a medical condition).

Hand sanitizer is placed at the entrance of the dispensary and throughout the dispensary for customers, patients, and employees to use.

Frequent hand sanitizing/washing is required for all employees. Partitions are installed at all registers. Full store sanitization will take place every 30 minutes, and will include highcontact areas/surfaces, ATMs, and debit machines.

We have reduced store capacity to 40%, including employees and customers. Lines have distancing markers spaced six feet apart, both outside and in-store, to ensure social distancing.

Digital menus are available to ensure patient and customer safety.

We encourage all customers and employees to stay home if they are sick or experiencing any potential COVID-19 symptoms.

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Adult users and medical patients need to bring a valid form of state issued identification and a mask to enter the facility.

Adults over the age of 21 may purchase from our Recreational menu, which is now available for order ahead. Adults 18 or older who are registered Massachusetts Medical Marijuana Patients and registered Caregivers 21 or older can legally purchase medicinal marijuana. Absolutely no one under the age of 21 (unless stated above for medical patients) will be allowed to enter the dispensary, including babies and infants.

Yes. MAC Compassionate Care Program offers qualified medical patients multiple discounts with a maximum total discount up to 20% off your purchase. For information on if you qualify, please click here.

Chicopee Hours

  • Monday – 9am – 9pm
  • Tuesday – 9am – 9pm
  • Wednesday – 9am – 9pm
  • Thursday – 9am – 9pm
  • Friday – 9am – 9pm
  • Saturday – 9am – 9pm
  • Sunday – 10am – 7pm

Amherst Hours

  • Monday – 10am – 6pm
  • Tuesday – 10am – 6pm
  • Wednesday – 10am – 6pm
  • Thursday – 10am – 6pm
  • Friday – 10am – 6pm
  • Saturday – 10am – 6pm
  • Sunday – 10am – 6pm

Mass Alternative Care now accepts debit cards as well as cash. Our facility also has two ATMs on site. At this time, credit cards are not accepted forms of payment. Please ask an associate for all all details when using a debit card in-store.

Now it’s easier than ever to obtain your Massachusetts Medical Marijuana Program card! Step-by-step instructions can be found here.

Yes you can visit MAC, however, out of state medical cards are not accepted in the State of Massachusetts for purchase of medical marijuana. Without a MA medical card, all purchases will be recreational purchases.

Masks are required for all employees, patients, and customers (unless not possible due to a medical condition).

Hand sanitizer is placed at the entrance of the dispensary and throughout the dispensary for customers, patients, and employees to use.

Frequent hand sanitizing/washing is required for all employees. Partitions are installed at all registers. Full store sanitization will take place every 30 minutes, and will include highcontact areas/surfaces, ATMs, and debit machines.

We have reduced store capacity to 40%, including employees and customers. Lines have distancing markers spaced six feet apart, both outside and in-store, to ensure social distancing.

Digital menus are available to ensure patient and customer safety.

We encourage all customers and employees to stay home if they are sick or experiencing any potential COVID-19 symptoms.

Load More

Adult users and medical patients need to bring a valid form of state issued identification and a mask to enter the facility.

Adults over the age of 21 may purchase from our Recreational menu, which is now available for order ahead. Adults 18 or older who are registered Massachusetts Medical Marijuana Patients and registered Caregivers 21 or older can legally purchase medicinal marijuana. Absolutely no one under the age of 21 (unless stated above for medical patients) will be allowed to enter the dispensary, including babies and infants.

Yes. MAC Compassionate Care Program offers qualified medical patients multiple discounts with a maximum total discount up to 20% off your purchase. For information on if you qualify, please click here.

Chicopee Hours

  • Monday – 9am – 9pm
  • Tuesday – 9am – 9pm
  • Wednesday – 9am – 9pm
  • Thursday – 9am – 9pm
  • Friday – 9am – 9pm
  • Saturday – 9am – 9pm
  • Sunday – 10am – 7pm

Amherst Hours

  • Monday – 10am – 6pm
  • Tuesday – 10am – 6pm
  • Wednesday – 10am – 6pm
  • Thursday – 10am – 6pm
  • Friday – 10am – 6pm
  • Saturday – 10am – 6pm
  • Sunday – 10am – 6pm

Mass Alternative Care now accepts debit cards as well as cash. Our facility also has two ATMs on site. At this time, credit cards are not accepted forms of payment. Please ask an associate for all all details when using a debit card in-store.

Now it’s easier than ever to obtain your Massachusetts Medical Marijuana Program card! Step-by-step instructions can be found here.

Yes you can visit MAC, however, out of state medical cards are not accepted in the State of Massachusetts for purchase of medical marijuana. Without a MA medical card, all purchases will be recreational purchases.

Masks are required for all employees, patients, and customers (unless not possible due to a medical condition).

Hand sanitizer is placed at the entrance of the dispensary and throughout the dispensary for customers, patients, and employees to use.

Frequent hand sanitizing/washing is required for all employees. Partitions are installed at all registers. Full store sanitization will take place every 30 minutes, and will include highcontact areas/surfaces, ATMs, and debit machines.

We have reduced store capacity to 40%, including employees and customers. Lines have distancing markers spaced six feet apart, both outside and in-store, to ensure social distancing.

Digital menus are available to ensure patient and customer safety.

We encourage all customers and employees to stay home if they are sick or experiencing any potential COVID-19 symptoms.

Load More